Hey, World.
I am CJ Pollock, an experienced IT professional with 17 years of expertise in the snow sports industry. This site is where I highlight my tech skills and my musical creative outlet.
I am a Financial Applications Developer, where I build and support enterprise systems that power financial and operational workflows across 19 mountain destinations. My background in Enterprise Service Management allows me to bridge business needs with technical execution, designing secure, scalable solutions that improve efficiency and decision-making across the organization.
I specialize in automation and platform development, using tools like PowerShell, C#, JavaScript, and Python to streamline processes, integrate systems, and reduce manual effort. Over the years, I’ve led large-scale ITSM environments, built AI-driven infrastructure, and developed custom integrations — all focused on making complex systems simpler and more effective for the teams who rely on them.
According to Gallup StrengthsFinder, my top strengths are Futuristic, Activator, and Communication– which help me find smarter ways to do things, turning ideas into action, and working with others to solve problems.
Gallery coming soon. Projects I’d like to highlight include:
- Sphere Survival: An addictive web-based survival game made to help my kid find math more enjoyable. Works with keyboard and touchscreen. Click here to play.
- Time Tracker: Custom-built SaaS to track activity, project and task time with full API integrations.
- Digital Signage Rollout: Implemented and managed the deployment of digital signage systems at Deer Valley Resort, ensuring real-time content updates and seamless integration with existing infrastructure.
- Occupancy Tracking Systems: Developed and deployed occupancy tracking solutions for Solitude, Deer Valley, and Palisades Tahoe ski resorts using advanced sensor technology and data analytics to optimize guest flow and enhance safety protocols.
- Chair Lift Wait Time Estimation: Engineered a predictive model for estimating chair lift wait times using machine learning algorithms, real-time data feeds, and historical usage patterns to improve guest experience.
- SkiData Parking Pass QR Validation Web App: Designed and developed a web application for generating and validating SkiData parking pass QR codes, integrating secure authentication protocols and user-friendly interfaces.
- Contactless Business Card Generator: Created a web-based application for generating contactless digital business cards, leveraging QR code technology for seamless information sharing.
- Freshservice DevOps Integration: Implemented continuous integration and deployment pipelines in Freshservice, enhancing the DevOps workflow and automating release management processes.
- Automatic Agent License Management in Freshservice: Developed automation scripts for managing agent licenses in Freshservice, optimizing license allocation and ensuring compliance with organizational policies.
- OpenAI Self-Help Teams Chatbot: Built an AI-powered chatbot integrated with Microsoft Teams to provide 24/7 HR support, utilizing natural language processing and machine learning for accurate and responsive assistance.
- iSlayer: Developed “iSlayer,” a mobile game with VR capabilities inspired by Halo, featuring advanced graphics rendering and immersive gameplay mechanics.
- Solitude: Created “Solitude,” an award-winning indie game for PSP inspired by Halo, incorporating innovative game design and engaging user experiences.
Depending on the event, I perform music as “Nevermore” or “CJ the DJ.” Here are some sample mixes I’ve performed at past events:
